board members, staff and volunteers will act with honesty, integrity
and openness in all their dealings as representatives of the
organization. The organization will promote a working environment that
values respect, fairness and integrity and builds trust and partnership.
Board of Directors is responsible to ensure that the mission of the
organization is responsive to the needs of the community. The Board
regularly reviews the mission statement as part of its visioning and
strategic planning process. The Board and the staff regularly evaluate
the administrative and programmatic activities of the organization to
ensure alignment and compliance with the mission. Board members, staff
and volunteers are expected to understand and advance the mission as
part of their duty of loyalty to ChildServe.
The Board of Directors is the governing authority of ChildServe,
Inc. and its subsidiary companies. The Board sets the mission and
strategic direction of the organization and provides oversight of all
administrative and programmatic activities. The Board operates under a
specific set of governance principles.
V. Legal Compliance
organization will be knowledgeable of and comply with all laws,
regulations and applicable outside standards of conduct. The
organization will consider compliance with such laws, regulations, and
standards to constitute the minimum acceptable standards of conduct and
will strive to exceed such requirements in the pursuit of its own
standards of quality and excellence.
organization will manage its funds responsibly and prudently.
Administrative spending will be sufficient to allow for adequate
controls while maintaining a large percentage of the organization’s
annual budget to be spent on programs in pursuance of the ChildServe mission. Good stewardship will be demonstrated by following a specific list of stewardship principles.
VII. Openness & Disclosure
organization will provide comprehensive and timely information to the
public, the media, and all stakeholders and be responsive in a timely
manner to reasonable requests for information. All information about
the organization will fully and honestly reflect the policies and
practices of the organization. Basic informational data about the
organization, such as the Form 990, reviews and compilations, and
audited financial statements will be posted on the organization’s
website or be otherwise made available to the public upon request. All
solicitation materials will accurately represent the organization’s
policies and practices and will reflect the dignity of program
beneficiaries. All financial, organizational, and program reports will
be complete and accurate in all material respects.
VIII. Continuous Improvement and Quality
organization will conduct regularly scheduled reviews of program
effectiveness and maintain mechanisms to incorporate lessons learned
into future programs. The organization will be committed to continuous
improvement of its administrative and program effectiveness and will
develop mechanisms to promote learning from its activities in its
field. The organization will stay responsive to changes in its field of
activity and be responsive to the needs of its constituencies. The
organization will strive to show quality leadership in all areas of its
Mission as demonstrated by comparison to industry benchmarks and best
IX. Inclusiveness & Diversity
organization will promote, as a matter of policy, inclusiveness in its
staff, board and volunteers and will make efforts to create a diverse
environment in order to enrich its programmatic effectiveness. The
organization will take meaningful steps to promote inclusiveness in its
hiring, retention, promotion, board recruitment and constituencies
X. Partnerships & Relationships
members and the organization’s senior leaders will ensure that
relationships and partnerships are free from conflicts of interest or
the appearance thereof. In cases where duality of interest exists, they
must be appropriately managed through disclosure, recusal or other
appropriate means. Staff partnerships with families and relationships
with children will be free of conflicts of interest or the appearance
thereof. Specific guidance on the management of potential conflicts in
these relationships is provided by policy.
organization will be truthful in its solicitation materials. The
organization will respect the privacy concerns of individual donors and
expend funds consistent with donor intent. The organization will
disclose important and relevant material information to potential
donors upon request, including, but not limited to, what portion of the
organization’s expenses are allocated to programs, administration and
fund-raising activities. ChildServe will protect its benefactors and stakeholders by adhering to a Donor Bill of Rights.
XII. Violations of the Standards of Conduct.
organization will provide safe, confidential and open means of
communication for any interested person to report violations of the
Standards of Conduct. The organization will assure that no retaliation
or adverse impact is felt by any person making a report of such
violations. The organization will conduct prompt and timely
investigations of any alleged violations and shall do so in a manner
that protects the integrity and confidentiality of the investigation
process. Persons found to be in violation of the Standards of Conduct
will be subject to progressive discipline consistent with the policies
of the organization, up to and including termination of their
employment or appointment.